SHIPPING INFO
(psst! This is only relevant if you’re ordering X Series holds)
Due to the extremely varied shapes and sizes of our X Series range, we cannot currently offer shipping rates at the checkout. Once your order has been processed, we will send you a shipping invoice. This invoice must be paid prior prior to us sending out your X Series order.
Where We Ship To:
Stax Climbing is based in Fremantle, WA. We ship to every state and territory in Australia. If you’re based in New Zealand and would like to order, please contact us first so that we can provide you with a solid shipping estimate.
If you’re outside of Australia and New Zealand, check out our list of distributors.
How We Ship:
We use a courier aggregate to get the cheapest rates available for local and inter-state shipping. Unfortunately Auspost does not accommodate large boxes.
When packing your order, we keep a few things in mind:
1) We make sure your package conforms to the expectations of the courier service
2) We aim to keep transport costs as low as possible. This means low box dimensions, low weights and of course no forklifts!
3) We work to reduce our packaging waste and recycle packaging wherever possible
Small Quantity Orders (AU):
In most cases, we recommend allocating an additional $100-$300 to your holds budget for shipping.
Large Quantity/Bulky Orders (AU):
We recommend allocating an additional $300-$500 to your holds budget for shipping.
The above price ranges are guides only and should in no way be considered quotes. In the event that you are unable to cover shipping, please contact us and we can refund your order.